LA102 Recall




LA 102 Recall FAQ

Why is the rifle being recalled?

Micro cracking formed during the forging process can grow over the life of the rifle to a point that the integrity of the barrel may be compromised.

Which 223 rifles are affected?

All 223 rifles are affected by the fault.

What are the affected part numbers?

  • 37001-2CS1 RIFLE .223 REM, RH, POLY, M14, LA102, TITANIUM
  • 37001-2CS2 RIFLE .223 REM, RH, POLY, M14, LA102, BLACK
  • 37004-2CS1 RIFLE .223 REM, RH, WALNUT, M14, LA102, TITANIUM
  • 37004-2CS2 RIFLE .223 REM, RH, WALNUT, M14, LA102, BLACK
  • 37004-4CS1 RIFLE .223 REM, RH, LAMINATE (BRN), M14, LA102, TITANIUM
  • 37004-4CS2 RIFLE .223 REM, RH, LAMINATE (BRN), M14, LA102, BLACK
  • 37001-5CS1 RIFLE .223 REM, RH, POLY, UNEF 1/2 28, LA102, TITANIUM
  • 37001-5CS2 RIFLE .223 REM, RH, POLY, UNEF 1/2 28, LA102, BLACK
  • 37004-5CS1 RIFLE .223 REM, RH, WALNUT, UNEF 1/2 28, LA102, TITANIUM
  • 37004-5CS2 RIFLE .223 REM, RH, WALNUT, UNEF 1/2 28, LA102, BLACK
  • 37004-6CS1 RIFLE .223 REM, RH, LAMINATE (BRN), UNEF 1/2 28, LA102, TITANIUM
  • 37004-6CS2 RIFLE .223 REM, RH, LAMINATE (BRN), UNEF 1/2 28, LA102, BLACK

How is Lithgow Arms contacting customers?

In Australia:

Lithgow Arms is partnering with state firearms registries to notify registered owners of the recall.

In overseas markets:

Lithgow Arms has contacted it’s overseas retailers affected by the recall. Distributors and retailers will manage the recall in accordance with local laws and obligations.

Are dealers required to help me return my rifle?

Yes. Lithgow Arms dealers cannot refuse to assist to accept the returned rifle.

How will the retailers pack and ship the rifles?

Lithgow arms will provide boxes and shipping instructions to the retailers.

I have put a few hundred rounds though it, is that a problem?

No, but please stop using the rifle immediately and return the rifle for repair.

What happens now?

Lithgow Arms has recalled the rifles and will repair the rifles by replacing the barrels.

Do I have to return my rifle?

Yes, this is a compulsory recall.

How can I tell if my rifle has a problem?

The problem with the rifle cannot be assessed visually. Please stop using the rifle immediately and return the rifle for repair.

I’ve replaced the barrel on my rifle already with an aftermarket barrel. What should I do now?

Please contact get in contact with us to let us know.

I won’t be able to return my rifle for a long time. Is this a problem?

No it’s not a problem. If you think you won’t be able to return your rifle in good time, please get in contact with us and let us know.

How do I return my rifle?

Please click here to register the return of your rifle for.

  • we need to know your serial number, the colour cerakote (armour black or titanium), the stock material (polymer or laminate or walnut)
  • We need your contact details so that we can keep you updated on the remediation activity – email is best.
  • The name of the dealer that you plan to return the rifle to.

Note: The serial number of your rifle can be found on right hand side of the receiver immediately forward of the ejection port.

Remove ALL scopes, mounts and accessories from your rifle. Rifles with accessories fitted cannot be accepted into the remediation program.

Download and print the LA102 Recall Customer Details flyer from here. Dealer’s cannot accept the rifle into stock or forward it to us without this form being completed.

Take your rifle to the retailer from which it was purchased (where possible). In the case you cannot the reach dealer, take the rifle to a Lithgow Arms authorised dealer.

Email us via here or contact us on 1800 698 398 to let us know you have returned your rifle to a store.

The retailer will carefully pack your rifle in a box provided by Lithgow Arms which will be returned to Lithgow Arms via paid courier at our expense.

We will contact you with an updates when your rifle has:

  • has been received at Lithgow Arms,
  • has been repaired by our team, and
  • has been sent back to your dealer.

What happens to the rifle when it is up in the factory?

Lithgow Arms will replace the barrel of your rifle. All returned rifle actions will be stripped to bare metal and repainted in its original Ceracote™ colour before receiving new laser etching. Rifles will be reassembled and proof test fired and accuracy before being returned to you.

I don’t want a repair, I want a new rifle.

Lithgow Arms is providing a replacement barrel as a means of remediating the issue. The rifle will be returned with a new barrel and new Cerakote. The rifle will be proofed test fired and accuracy tested again. It will be returned to you in original manufacturer’s box and calico gun sock.

I don’t want a repair or a replacement, I want a refund.

Lithgow Arms is providing a replacement barrel as a means of remediating the issue. Please remain patient with the process and product. The Lithgow LA102 is a world class firearm by any measure of performance.

I live overseas, will my rifle go back to the factory?

All 223 owners overseas should contact us directly. Please contact the customer service team by email.

What is difference between the old barrels and the new barrels?

Barrel materials, dimensions and performance specifications are identical.

Barrels are visually indistinguishable except a mark to determine which barrels are new.

Barrels will be returned with the original thread specification, either M14 or ½ x 28 UNEF.

Can I change the barrel thread to the updated ½ x 28 UNEF specification when my rifle is returned?

No. Barrels will be returned with the original thread specification, either M14 or ½ x 28 UNEF.

Can I get it refinished in a different colour?

No. We will return the rifle in its original colour.

If I pay extra, can I get a different stock put on?

No. The rifles will be re-assembled with the same stock that they were received at the factory with.

I damaged my stock. Can it be replaced as part of the remediation?

No, but we can help you purchase a replacement stock through our dealer network. Please contact us to learn more.

I have a 243 or a 308 or LA101, should I be worried?

This recall only applies to the LA102 223 Remington.

The issue that we have found on the 223 Remington has not been seen in the other calibres.

The LA101 is not affected by this issue.

How long will it take for me to get my rifle back?

We will do all we can to minimise the time the rifle spends with us.

Our current estimate (depending on numbers of rifles at the time) less than 2 weeks at the factory. We will acknowledge receipt of the rifle at the factory and will advise you when the rifle has been sent back to your dealer.

Where we can reduce the time the rifle spends with us, we will.

My rifle is shooting incredibly well, do you guarantee that the rifle will perform the same?

The new barrel is expected to shoot every bit as well as the older barrel. Every rifle will be tested for accuracy before it leaves the factory and the rifle will receive our new sub-MOA guarantee as a result.

I just got an after-market bolt knob, what should I do?

Please remove any after-market parts or items.

Do you need my scope/scope rings/bipod/ after-market magazine/factory supplied magazine?

No we don’t, we specifically ask that you remove all of these items.

What do you want me to send in Lithgow via your dealer?

We need your rifle complete with its bolt and magazine only.

I have just sighted in my rifle, I don’t want to remove the scope, what should I do?

Rifles with scopes fitted will not fit into the shipping boxes we will use to transport the rifle between your dealer and our warehouse. They must be removed.

Will I keep the same serial number?

Yes you will keep the same serial number. Only the barrel will be replaced. The receiver (which has the serial number engraved on it) will remain the same.

The rifle is having issues not related to the barrel replacement, what should I do?

Get in touch with us via the contact us page (with the reason “warranty claim”) and fill us in on what is happening.

We’ll arrange to make the repairs and do the barrel replacement whilst the rifle is with us.

What happens if I filled in the wrong reason on the contact us page?

Filling in the wrong form is not an issue. Please complete both.

Our team will review the forms and get in contact to discuss the issue.

What is going to be faster, a warranty or a barrel remediation?

If you only need a barrel replacement, use the barrel replacement – it will be the shortest time taken.

If you have another issue, we’ll minimise the time spent at the factory, but it is likely to take longer than a simple barrel replacement.

I live just near the factory (or will be travelling past the factory), can I drop my rifle off for repair?

No. We are required to abide by the laws within the NSW Firearms Act. All rifles must be returned to us through a licenced dealer.

Can’t I simply post the rifle to the factory?

No. We are required to abide by the laws within the NSW Firearms Act. All rifles must be returned to us through a licenced dealer.

I have a hunting trip coming up, can you guarantee that I will have the rifle back in time?

No we can’t. We’ll make every effort to return rifles as quickly as possible but can’t offer preferential treatment. Rifles will be repaired on a first come, first served basis.

Do I need to use the dealer I bought the rifle off?

No you can approach any Lithgow Arms dealer. If you can’t use the dealer who sold you the rifle, it is worth confirming with the dealer you plan to use what paperwork they may require. A phone call can save embarrassment and a wasted trip.

Do I need my original receipt?

No you don’t require your original receipt to return the rifle. The dealer will accept the rifle no matter the age or history of the rifle.

If I contact Lithgow, will I be able to get an update on the progress?

No, our customer service team can’t provide you an update if you call in. As your rifle is received, repaired and dispatched we’ll keep you updated by email.